Getting feedback from your customers and collecting it properly might seem challenging, but it’s extremely important. The more info you have about stuff going wrong, the easier it is to solve those problems. In doing so, your customers will be happy, and you won’t have to worry about anything else.
Why customer reviews are essential for e-commerce growth?
Why do reviews matter? Around 93% of consumers are stating that online reviews are influencing their purchase decisions. On top of that, user-generated content can be very good for SEO as well. And not only that, but reviews deliver firsthand feedback that can be a goldmine for businesses. You always need to avail that opportunity, and that means accessing WooCommerce feedback is a major thing to focus on.
How reviews influence buying decisions?
Do reviews matter for customers? Of course, customers will always focus on figuring out what to buy, and reviews play a major role here. They will make it easier for you to narrow down what to buy and they also highlight a potential issue as well. You do need to enhance your focus on reviews and encourage people to leave them on your WooCommerce site. That’s because the more reviews you have, the better it is for your business. It’s a great idea to consider having reviews, and highlighting them can help transform leads into paid customers.
The SEO benefits of having product reviews
Does this matter for SEO? Of course, reviews do a very good job when it comes to delivering comprehensive information. And aside from that, they can include keywords which help with keyword rankings. That alone can be a major benefit for SOE, and all you have to do is to start implementing this approach the best way that you can.
The best plugins for managing WooCommerce reviews
There are a ton of plugins you can use to manage your WooCommerce reviews. Ideally, you want to choose some of the most popular ones because it’s effective, comprehensive, and it can get the job done a lot faster than expected. In the end, that’s where you have the best ROI, and you will be very happy with the outcome.
Some popular WooCommerce review management plugins include:
- Customer Reviews for WooCommerce features Q&A, along with aggregated rating bars, trust badges and photo uploads.
- Loox has photo and video review support, UGC automation, not to mention branded widgets.
- Judge.me has email requests, rich snippets and cross-platform review support.
- YITH Advanced Reviews has thumbs up/down voting, a pros and cons layout, along with image reviews as well.
- WooCommerce Product Reviews Pro has review types and categories, and they also include voting.
All of these can be a great solution when it comes to WooCommerce review highlighting and management. It’s important to implement the right systems in place if you want to have great reviews. These can boost your SEO, highlight your expertise, while also pushing the boundaries when it comes to your growth. We highly recommend this approach, if possible.
How to automate review requests?
Is it possible to automate review requests? Of course, and you can do that via WooCommerce. You need to get a plugin like WooCommerce Reminder Pro, then you go to the plugins and scroll to find the option to “Include Previous Orders from Starting Email Notifications”. Then, you enter the WooCommerce Reminder in the admin panel, you configure Twillio for sending SMS or emails and after that you can tailor the content of those review requests.
How to filter and highlight the best reviews?
Naturally, there are a multitude of tools that you can use in order to filter and then highlight any WooCommerce reviews. There are a lot of reviews to go through, and figuring out which are the best to highlight will help quite a bit. Once you do that, the process will be a lot easier and more consistent.
- A good idea here is to leverage the WooCommerce system and enter the WooCommerce/Home or Products/ and here you check the reviews you want to filter, but that needs to be done manually.
- Filtering with plugins like WP Social Ninja is easier, because you can showcase specific reviews. It will make it easier to highlight any specific feedback that you got.
- When it comes to highlighting reviews, you can use the same plugin, or Review X for example. That way, it becomes easier to highlight reviews with styling and other features.
Naturally, WooCommerce reviews are a great way for you to boost the SEO of your site, but also inspire trust in the eyes of customers. People will check for other customer’s opinion before buying anything. Making sure that you have great reviews highlighting can push them towards the right decision, and it can lead to excellent results in the long run!
